Tag Archives: Ryan Meserole

Ryan Meserole: Suited To Be An Uber Driver

Three years ago, Ryan Meserole opened Suited.co. The small shop offers high-quality, hand-crafted suits. Its Railroad Place location is convenient and — surrounded by neighbors like Indulge by Mersene, Sports Attic and a few restaurants — cool.

But small retailers have a tough time. And Commuter Coffee is just the latest business to announce it may close.

Suited.co, on Railroad Place

Ryan grew up in the fashion industry. It’s his life’s work. He’s amazed to see so many clothing stores fleeing Main Street.

He firmly believes that customers are here. However, he notes, “They won’t always come to you. Sometimes you have to go out and capture them.”

A couple of months ago — sitting in his shop, wondering why foot traffic has declined — he suddenly realized: People are now dropped off at the station by Uber.

Aha!

“I can’t expect my window display to get customers in the door — even though I’m always complimented on it,” he says.

“But if I drove for Uber, I’d have my audience. And they’d be attentive.”

Ryan Meserole, in his Suited.co store.

It took him just a day to sign up to drive for the service. Almost immediately, he hit the road.

He wakes up at 5 a.m. He drives during rush hour, until 9 a.m. An hour later — the same as always — he opens Suited.co.

At his store, he reviews his passengers’ names and addresses. He sends them a personal note, with a gift card to see him and the shop “after our lovely little chat in the car.”

(It’s quite an incentive: a free custom shirt, or $150 off a Suited.co purchase.)

Ryan Meserole’s follow-up mailing.

Bottom line: Ryan’s sales are up nearly 30%. Plus, he says, “I’m being of service to my community. I’m expanding my customer base to Fairfield, Weston and Wilton. And I’m being paid by Uber to do it.

In his long retail marketing career, Ryan says, “this is the only campaign that ever paid me back.”

But he doesn’t need the Uber money.  So he donates it to charity — a different organization each month. Most recently, it was the March of Dimes.

You never know who your Uber driver will be. That’s part of the intrigue of the app.

In Ryan Meserole’s case, that seems to suit his — and his driving/custom suit customers — just fine.

Suited’s Sale Helps Houston

For 3 years, Ryan Meserole’s Suited.co custom shop across from the train station has dressed men well — and given back to Fairfield County.

Now it’s time to help Texas.

In 2012 Ryan’s aunt Rosemary Duffy lost her Brooklyn home — and everything else — Hurricane Sandy.

She moved to Houston. Now she’s going through it all again.

The timing could not be worse. Less than a month ago, Rosemary lost her brother-in-law — firefighter Michael Duffy — to cancer linked to 9/11.

Despite it all, she was most concerned for others, Ryan reports.

“I’m still a Brooklyn boy at heart,” he says. “I was fortunate to move here later in life. Despite what people say about New Yorkers, we love to help.”

So here’s his offer: Anyone who donates $100 or more to Red Cross Harvey relief will receive a 50% discount at Suited. It’s good for any fabric and shirt.

In other words: You can snag a custom suit for as little as $650 this weekend.

Ryan will even set up a laptop in his store, for easy access to the Red Cross website.

If you’ve already donated to the Red Cross for Hurricane Harvey, just bring in your confirmation. You’ll still get his discount.

Suited.co is at 44 Railroad Place. For more information, click here.