Category Archives: Media

Roundup: General Wesley Clark, Odd Photo, Flipstand, More


The pandemic has not been good to the Westport Library. Just a few months after its grand transformation, it’s had to curtail hours, programs and services.

But there’s an upside. With virtual programs, it can offer access to speakers who otherwise could never travel for a live appearance. (And whose honorariums are far beyond the library’s budget too.)

One of the biggest names of all “comes to Westport” on Thursday, October 1 (6;30 p.m.). General Wesley Clark — the 4-star general. former NATO Supreme Allied commander and Presidential Medal of Freedom honoree who since retiring from the military in 2000 has become a businessman, commentator, author, teacher and presidential candidate — will discuss the need for American leadership, civility and unity during these polarized times.

Last year, Clark created a nonprofit aimed at reducing partisan division and gridlock.

Click here to register for the free event.

General Wesley Clark


The New York Times home page includes — among links to dozens of articles — a rotating gallery of photos. They have nothing to do with the stories, and offer no explanatory text.

Yesterday, “06880” readers noticed this shot:

What’s up with that? What’s going on? Where was it taken? Huh?!

If you know the back story to this shot, click “Comments” below. Inquiring minds want to know! (Hat tips: Drew Coyne and Tracy Porosoff)


Longtime Westporter John Rizzi is multi-talented and creative.

Early in his career, he was Cannondale’s first industrial designer. He’s got a new company — Utilitarian Products — to develop useful, beautiful, well-priced ideas.

We are excited to introduce you to our new company, Utilitarian Products.

The first — Flipstand — is a simple lightweight bike stand. It weighs only 18.5 grams, and is far better than kickstands weighing much more.

A Kickstarter campaign launches Tuesday (September 22). Click here to see.

Flipstand


I grew up on High Point Road. I know how many drivers barrel past this stop sign on Long Lots Road, headed toward Hyde Lane (and all the traffic, and little kids, from Long Lots Elementary School).

So I was intrigued at this photo. Looks like some residents of my old road — many of whom have young kids — have taken matters into their own hands.

It’s advice that can be heeded all over town.

(Photo/Ed Simek)


And finally … my tribute to Ruth Bader Ginsburg. I think the choice of group and song is appropriate.

Roundup: Laddie Lawrence, Christian Siriano, Stephanie Szostak, More


Starting Monday (September 21), the Board of Education will resume in-person meetings.

Board members, administrators and invited speakers will all be present. Members of the public can participate via real-time broadcasts, and comment via Google Docs.

“Unfortunately, we cannot predict or control the turnout at our meetings, and a large gathering at a public meeting of the board could pose a public health risk,” the Board says.

“In evaluating the viability of a limited number of socially distant seats for the public in person, the logistical challenges of ensuring social distancing and mask-wearing, determining who is allowed into the meeting and who is turned away, etc., are substantial and might interfere with the work of the board in real time.

“We are heartened by the substantial increase in public participation through our use of Google Docs. This method will continue to afford anyone who feels uncomfortable about coming out to a public meeting during a pandemic a voice in our decision-making process.”


As Architectural Digest notes, fashion designer Christian Siriano moved to a modern house near Compo Beach a few months ago.

And as alert “06880” reader Mary Hoffman notes (via the Wall Street Journal), the backyard of that home was the site yesterday for a fashion show. Among the guests: Billy Porter.

Siriano famously dressed Porter in a tuxedo ballgown for the Oscars.

Billy Porter in Westport. (Photo/Charlie Sykes for AP)


After 55 years as a summer staple, the Westport Parks & Recreation Roadrunner races went virtual this year.

The weekly events — starting first with a couple of miles, increasing each Saturday to a 10-mile run just before Labor Day — are the baby (and now near senior citizen) of Staples High School’s longtime track coach and guru Laddie Lawrence.

The most recent Road Race Management newsletter — aimed at race directors and industry professionals — highlights Lawrence’s long involvement with the series. There’s an extensive interview looking back on 55 years, and vintage photos. Click here to see.

Laddie Lawrence, at a Roadrunner race finish line.


The Westport Library edges one step closer to normalcy. On Monday (September 21), the Library Store begins offering personal shopping appointments.

The 15-minute sessions can be in person or virtual (via FaceTime or WhatsApp). Slots are available weekdays, from 2 to 6 p.m. Click here to schedule.

The Store accepts credit cards, checks, Apple Pay and Google Pay — no cash. Purchases made virtually will be scheduled for pick up weekdays, from 10 a.m. to 1 p.m.

For more information, click here.


Last night’s Remarkable Theater screening of “Top Gun” — a fundraiser for the Catch a Lift Fund — drew a great crowd to the Imperial Avenue parking lot.

Fall is almost here. But Westport’s love of the pop-up drive-in theater — and support for excellent causes — has not wavered one bit.


Dave Briggs’ intriguing Instagram Live interactive interviews continue today (Friday, September 18, 6:30 p.m.). The former CNN, NBC Sports and Fox News anchor’s guest is Westport’s own noted actor Stéphanie Szostak (“A Million Little Things,” “The Devil Wears Prada”).

You can listen — and participate — on Instagram:@WestportMagazine.


The other day, “06880” mentioned Positive Directions’ new Teacher Support group. It meets weekly via Zoom. The cost was $40.

Now, however — thanks to the generosity of Positive Directions’ board of directors –this group will be underwritten. It’s now free to all teachers and school personnel. Email amiceli@positivedirections.org, or call 203-227-7644 to reserve a spot.


Groove is known for its trendy clothes, for women, children and babies.

But on Saturday, October 24 (10 a.m. to 3 p.m.), the Post Road West boutique welcomes Dana Ciafone to a book signing. The author of Celebrating Bentley — the kids’ book about a boy and his dog — will be there. All profits go to Little Black Dog Rescue.


And finally … in these days of wildfires, hurricanes and much more, it’s nice to hear James Taylor’s soothing voice. No matter how dark the lyrics. (Hat tip: Jerry Kuyper)

Roundup: Sunrise Rotary, Dylan Diamond, Wildfires, More


Every year, Westport’s Sunrise Rotary raises nearly $100,000 from 2 events: The Duck Race, and a wine tasting gala.

Eighty percent of the proceeds are donated to organizations that serve the health, hunger, safety and education needs of adults and children from Stamford to New Haven. The other 20% funds disease prevention, health, peace promotion, education and economic development across the globe.

COVID -19 forced the cancellation of both fundraisers.

To partially fill the gap — and provide safe, fun activities that may also attract new members — Sunrise members collaborated with the Remarkable Theater. They showed “School of Rock” on the Imperial Avenue parking lot screen. The famous yellow duck — and a duckling — were there, welcoming movie-goers.

More events are planned. To learn more about membership, email
info@westportsunriserotary.org. To support charitable giving, send a check to
Westport Sunrise Rotary, PO Box 43, Westport, CT 06881-0043.

Nothing is wrong. The convertible’s driver adjusted its hydraulics, for a comfortable viewing spot at the Remarkable Drive-In.


As a Staples High School student, Dylan Diamond made frequent appearances on “06880.”

At 15, he built an app that allowed classmates to view their schedules and grades — then rolled it out nationally, with hundreds of thousands of downloads.

He followed up with apps that helped skiers find buddies on the slope, and let users book everything from babysitters and yardwork to concert tickets.

Now Inc. has taken notice. He and Wharton School classmate Max Baron have gone all-in on Saturn, a calendar app.

Inc. says “they are working to build community around the calendar in high schools, with a big vision fueling them: to own the time layer of the internet.”

To hear Inc.’s podcast — in which the two discuss “why retention is social, how living together has given the co-founders an ‘always on’ mindset, and what they learned from their early work experience at Tesla and Havas” — click here(Hat tip: John Dodig)

Dylan Diamond, in San Francisco. While still a Staples High School student, he scored a coveted invitation to Facebook’s F8 conference.


How bad are the wildfires out west?

Peter Gold notes that Connecticut has 3.548 million acres.  As of Saturday, over 3.2 million acres have burned in California this fire season alone. In addition, 900,000 acres burned in Oregon, and over 600,000 more in Washington.

“It’s hard to imagine an area almost one-and-a-half times the size of Connecticut burned in just 3 states,” he says.

Battling a blaze in California.


Jane Mansbridge is a professor of political leadership and values at Harvard University’s Kennedy School of Government.

A recent Harvard Gazette story traces her “jagged trajectory” from her youth in Weston, and years at Staples High School (Class of 1957) to her current role as one of the world’s leading scholars of democratic theory.

She loved growing up in a small town. But, she says, she was bullied in Weston and at Staples for being “bookish and a smart girl.”

Realizing that not everyone liked the kind of person she was, or the values she held may have contributed to her later drive to find out more about people who were not like her, she says.

Click here for the full story. (Hat tip: A. David Wunsch)

Jane Mansbridge (Photo/Stephanie Mitchell for Harvard staff)


The porgies are in! This was the scene yesterday, at Sherwood Island State Park. Of course, fishermen always observe social distance.

(Photo/Roseann Spengler)


And finally … On this day in 1814, Francis Scott Key watched a British bombardment of Maryland during the War of 1812. Inspired by the sight of an American flag still flying at daybreak, he wrote a poem. “The Defence of Fort M’Henry” was later set to music. In 1931 “The Star-Spangled Banner” became our national anthem. One of the most famous versions was sung by our wonderful neighbor, Weston’s Jose Feliciano, before Game 5 of the 1968 World Series in Detroit. It was controversial at the time; no one had ever delivered such a non-traditional rendition.

His performance nearly ended his career. But 42 years later — in 2010 — he was invited back to Detroit, to perform it again. This time, the crowd roared.

Roundup: 9/11 Babies, Gas, More


From time to time, “06880” has noted Hillary O’Neill. The Staples High School graduate — and daughter of Coleytown Middle School social studies teacher Glenn O’Neill — was born on September 11, 2001.

She and a number of other young people have embraced their now-infamous birthday, dedicating themselves to service on a day that is difficult to celebrate.

Yesterday, Politico ran a story headlined: “The Children of 9/11 Are About to Vote.” The piece explored what “the youngest cohort of American voters thinks about politics, fear and the potential of the country they’ve grown up in.”

Hillary — now an EMT and student — was one of the “9/11 babies” interviewed. Among her thoughts:

From what I understand, there’s a certain aspect of fear now that didn’t necessarily exist before. It’s weird when I talk to my parents and they say, “This is not what it was always like.

The country has done a very poor job of handling the pandemic. It’s exposed a lot of the disorganization and divisions in our country and in our government. The fact that we are so divided has prevented us from actually being able to move forward with anything. It’s just frustrating when you hear experts on the topic who have been preparing their whole lives for an event like this, and they’re not being listened to.

When I was younger, I always thought that in America there was equality—that everyone had rights and everyone had freedoms. As I’ve gotten older, I’ve realized although that’s the ideal, that’s not the truth.

As a young woman, the way that (President Trump) talks about women is very disheartening to me and a lot of my friends. To know that that’s the person who is supposed to represent your country is a very frustrating feeling. You would think that everyone looked down upon that. The fact that not everyone does is a very frustrating feeling.

I hope that my generation can bring back a sense of community to the country. That is really something that will allow us to accomplish more things and move forward as a country. Rather than just accepting something the way that it is—because that’s the way it’s always been or accepting certain institutions—people my age have grown up learning to challenge those. If you don’t agree with something, challenge it.

Click here for the full Politico story, with more comments by Hillary and others. (Hat tip: Kerry Foley)

 

 

 

 

The cost of many things goes up. The price of gas keeps dropping.

As Chip Stephens put out his state representative campaign signs yesterday, he noticed at least 3 gas stations charging less than $2 a gallon.

Now, if we only had someplace to go, other than around in circles …

(Photo/Chip Stephens)


And finally … Ronald Khalis Bell — a founder of Kool & the Gang — died Wednesday. He was 68. Let’s celebrate the group’s monster hit, which he wrote:

Adam Bernard: Beastmode Beats Cancer

Adam Bernard’s first job was at Torno Hardware. “I carried large bags of manure,” he remembers.

He’s always been a hard worker. The young Westporter started martial arts at 7 years old, and worked his way through various belts at Fred Villardi’s Fairfield studio.

He had not enjoyed writing — until he learned how, at Fairfield Prep (Class of 1996). He honed his journalism skills at Hofstra University, then started as a Connecticut Post sportswriter before turning to his first love: music.

Bernard covers the indie scene, discovering new talent “in tiny venues with sticky floors” watching up to 100 bands live each year. He wrote 14 national magazine cover stories. (“I interviewed Katy Perry before she kissed a girl, and 50 Cent before he looked to get rich or die trying,” he says.)

Adam Bernard (Photo/Krystal Leleck)

All the while, he continued martial arts.

In January of 2017, his instructors told him he was ready for his 5th degree black belt test in June.

Three weeks later, Bernard was diagnosed with testicular cancer. It had already spread to his lungs.

Four days after that, he had surgery. He has nothing but praise for his oncologist, Dr. Edward Duda.

Bernard was undeterred. “I looked at it as an aggravation,” he says. “I’m fortunate that testicular cancer has a great cure rate.”

His chemotherapy regimen was “super-aggressive.” But Bernard kept training — at Villari and CrossFit — 6 days a week.

Because chemo affected his blood, he could not hit things — or be hit by them. That’s not easy for a martial artist. But he adapted.

Adam Bernard, at his dojo.

Every Memorial Day, CrossFit does a brutal workout. Bernard finished — wearing a 20-pound vest.

Two weeks after finishing chemo, Bernard took his black belt test. He passed.

The next day, X-rays revealed a tumor was still on his lung. “It was not the Disney ending I wanted,” he says.

He kept going after his second surgery. He competed in the CrossFit open. Today, Bernard is healthy.

And he’s the author of ChemBro: Embracing Beastmode to Beat Cancer.

“People told me I had to write that book,” he says. “I didn’t think I was doing anything special. But someone said, ‘Most people aren’t like you. They hear cancer, and assume the worst.”

He also realizes that some people are uncomfortable talking — or reading — about testicular cancer.

“If I can be open about my story, and help someone get over embarrassment so they’re tested early before it spreads — like mine did — and they can have some semblance of control over their life, that’s great. Having some power in your life is huge.”

It took another year for Bernard to find a publisher. But when the owner of Dreaming Big Publications — a cancer survivor herself – read his pitch, she was hooked. She liked his story, his optimism — and his humor.

ChemBro came out in early September. Quickly, it zoomed into Amazon’s Top 100 list of motivational/self-help new releases.

“I want people to feel the vibe, the point of the book — to find the warrior spirit inside themselves,” Bernard says. “And I want them to lead a healthy lifestyle.”

Every morning now, the newly published author walks to CrossFit to trian. He’s looking forward to the day his dojo reopens, so he teach martial arts live rather than online.

He looks forward too to returning to live music venues — the stickier the floors, the better.

Meanwhile, he’s doing his best to get his new book in the hands of people who could be inspired, or educated, by it.

“If you told me 5 years ago I’d write a book about beating cancer, while earning my 5th degree black belt — well, I wouldn’t have known I was ready for everything,” he says.

“But I was.”

(To order Chembro: Embracing Beastmode to Beat Cancer, click here. To read Adam Bernard’s blog, click here.)

Remembering 9/11, And A Bicycle

No matter what else goes on this Friday, the shadow of a Tuesday weekday 19 years ago — September 11, 2001 — hangs over us all. 

That horrible day changed our lives forever. We know it now — and we sensed it then.

Here’s what I wrote 3 days later — September 14, 2001 — in my Westport News “Woog’s World” column.

It was a bit past noon on Tuesday, the Tuesday that will change all of our lives forever.

Fifty miles from Westport smoke billowed from what, just hours before, was the World Trade Center.

A number of Westporters once worked there. The twin towers were never particularly beautiful, but in their own way they were majestic. Whether driving past them on the New Jersey Turnpike, flying near them coming in to the airport, or taking out-of-town friends or relatives to the top, we took a certain amount of pride in them.

We’re Westporters, but in a way we’re also New Yorkers. The World Trade Center symbolized that, though we live in suburban Connecticut, we all feel in some way connected to the most exciting, glamorous, powerful city in the world.

And now that same city was under attack. From the largest McMansion to the most modest Westport home, men and women frantically tried to make contact with spouses, relatives and friends who work in downtown Manhattan.

The iconic 9/11 photo was taken by Westport’s Spencer Platt. He lived near the Twin Towers on that awful morning.

At Staples High School, teenagers who grew up thinking the worst thing that can happen is wearing the wrong shirt or shoes, were engaged in a similar quest.

Many of their fathers, mothers, sisters and brothers work in New York. Many others knew loved ones who were flying that morning, or in Washington, or somewhere else that might possibly become the next city under siege.

Meanwhile, on Whitney Street, a pretty young woman dressed in her best late-summer clothes rode a bicycle down the road.

It was, after all, a beautiful day. Along the East Coast there was not a cloud n the sky — not, that is, unless you count the clouds filled with flames, dust and debris erupting from the collapse of the World Trade Center.

It was a perfect day to ride a bicycle, unless of course you were terrified you had lost a loved one, were glued to a television set wherever you could find one, or were so overwhelmed by grief and rage and fright and confusion because you had no idea what was next for America that riding a bicycle was absolutely the furthest thing from your mind.

On the other hand, perhaps riding a bicycle was exactly the right reaction. Perhaps doing something so innocent, so routine, so life-affirming, was just was some of us should have been doing.

If tragedy teaches us anything, it is that human beings react to stress in a variety of ways. Who is to say that riding a bicycle is not the perfect way to tell Osama bin Laden, or whoever turns out to be responsible for these dastardly deeds, that America’s spirit will not be broken?

But I could not have ridden a bicycle down the road on Tuesday. I sat, transfixed, devouring the television coverage of events that, in their own way, may turn out to be as transforming for this world as Pearl Harbor was nearly 60 years earlier.

I could not bear to watch what I was seeing, but neither could I tear myself away. Each time I saw the gaping holes in those two towers, every time I saw those enormous symbols of strength and power and (even in these economically shaky times) American prosperity crumble in upon themselves like a silly disaster movie, the scene was more surreal than the previous time.

Life will be equally surreal for all of us for a long time to come.

I wondered, as I watched the video shots of the jet planes slam into the World Trade Center over and over and over again, what must have been going through each passenger’s mind.

Like many Westporters, I fly often. Like most I grumble about the delays and crowded planes, but like them too I feel a secret, unspoken thrill every time the sky is clear, the air is blue and the scenery terrific. Tuesday was that kind of day.

For the rest of my life, I suspect, flying will never be the same. And the increased security we will face at every airport, on each plane, is only part of what I fear.

So much remains to be sorted out. We will hear, in the days to come, of Westporters who have lost family members and friends in the World Trade Center. We will hear too of those who have lost their jobs when their companies collapsed, either directly or indirectly, as a result of the terrorism.

Sherwood Island State Park is the site of Connecticut’s official 9/11 Memorial.(Photo/David Squires)

We will drive along the New Jersey Turnpike, or stand on a particular street in Manhattan, perhaps even take out-of-town guests to gaze at the landmark we will come to call “the place the twin towers used to be.”

Our casual grocery store and soccer sideline conversations will be filled with stories: who was where when the terror first hit, and what happened in the hours after.

Our newspapers and airwaves will be clogged with experts trying to explain — though that will never be possible — what it all means for us, in the short term and long term, as individuals and a society.

Our world has already changed, in ways that will take years, if not decades, to understand. We are nowhere close to comprehending the meaning of all this.

The world will go on, of course. Our planet will continue to spin; men and women will continue to commute to New York, and pretty women in Westport will continue to ride bicycles down Whitney Street.

At the same time, sadly, none of that will ever be the same.

Roundup: School Traffic, Football, Yarn Day, More


Sure, half of all Bedford Middle and Staples High School students are not on campus, at any given time.

But with most parents opting to drive and pick up their youngsters — some buses reportedly carry only 1 or 2 kids — traffic on North Avenue and nearby streets has been heavy, at the start and finish of the school days.

It may take a few days to sort out what works. Until then: Avoid those areas at those times if you can.

Bedford Middle School traffic, yesterday afternoon. (Photo/Adam Vengrow)


It’s a win-win: The Westport Library and the Ruden Report.

Ruden — a Staples High School graduate whose website, Instagram and Facebook platforms are the go-to sources for coverage of Fairfield County high school sports —  are collaborating on a new project: The Ruden Report Live at the Library.

The show debuts today (Thursday, September 10, 7 p.m.) from the Library’s Forum. Tonight’s topic: the recent decision to cancel this year’s high school football season. Guests include noted New Canaan High coach Lou Marinelli, St. Joseph’s Jack Wallace (2019 Gatorade Connecticut Player of the Year), and Jeff Jacobs, sports columnist at GameTime CT and Hearst Media CT.

Upcoming Ruden Reports will be recorded in the libary’s media studios. Some shows will be streamed live.

Ruden has been a sportswriter for over 35 years. He has written for the New York Times, and worked at ESPN and CBS Sports. 

Dave Ruden at work.


Speaking of sports: Staples football players joined hundreds of others from around the state yesterday in Hartford. They protested the Connecticut Interscholastic Athletic Conference and state Department of Public Health decision to cancel this fall’s high school football season.

Tonight at 7 p.m., former CNN, NBC Sports and Fox News anchor (and Westport resident) Dave Briggs interviews Wrecker head football coach Adam Behrends on Instagram Live. You can hear the discussion @WestportMagazine.

A small part of the large crowd in Hartford yesterday. (Photo/Dave Briggs)


This Saturday is Local Yarn Store Day. And Westport’s local yarn store — called, appropriately enough, Westport Yarns — is celebrating big time.

The shop across from Fresh Market offers free 45-minute lessons at 11 a.m., 1 and 3 p.m. Three people (12 years old and over) will get yarn and needles, and learn how to knit. At 12 and 2 p.m., there are free crochet lessons. To register, call 203-454-4300.

In addition, there are hand-dyed yarns for purchase. Earlier this year, a similar trunk show sold out quickly.

Rumor has it that Westport’s yarn bomber may stop by. No promises, but hey. You never know.

One of the yarn bomber’s first works, at fire headquarters. Westport Yarns is just a few yards away. (Photo/Molly Alger)


Speaking of cars: After a careful look at COVID requirements and a review with town officials, organizers have canceled the Concours and “Cars & Coffee” events set for October 4, in downtown Westport.

However, the “Tour d’Caffeine” is still on. The socially distanced ride through Fairfield County’s back roads ends with lunch at the Redding Roadhouse. It is limited to the first 25 who sign up. Click here to register.


And finally … in honor of Local Yarn Store Day:

Roundup: American Graffiti, Baseball, Parking, More


“American Graffiti” is a classic end-of-summer film. Which makes it an appropriate — if last-minute — choice for tonight at the Remarkable Theater.

Showtime on Imperial Avenue is 7:45 p.m. And it’s half price! Click here for tickets.


Mark your calendar! Director/producer/screenwriter Craig Davidson’s “Island of Baseball” will be available for streaming through the Harlem International Film Festival at 7 p.m. on September 13. (Click here for more information.)

The documentary explores the special relationship between baseball in Cuba and the US, and the central role of Black Americans and Afro-Cubans in that history.

Covering American Negro Leaguers, major leaguers and Cubans of every race, it offers insights into the complexities of race in both nations in the first half of the 20th century, and the crucial role Cuba played in breaking the color barrier in Major League Baseball — an important early success of the civil rights movement.

Davidson is a 1970 Staples High School graduate. He’s also the owner of Westport’s greatest Ebbets Field mural. It decorates the inside of his fence, near Compo Beach.

Click below to see the trailer. (Hat tip: Fred Cantor)


New Westport resident Mike Zitomer spotted these contradictory signs by Church Lane. He wonders what to do.


And finally … time for a little “September Grass.” Thank you, James Taylor!

 

Take A Tour With The Tesla Cops

Tesla is touting Westport’s new police car. The Teslerati blog says:

A Tesla Model 3 has been patrolling the streets of Westport, Connecticut, since January 2020. However, an inside look at how effective the Model 3’s performance is for the law enforcement agency has never been given. That is until Westport Police Department Chief Foti Koskinas gave 2 members of the Now You Know YouTube channel a peek of how patrolling the streets of the small Connecticut town in an electric police car is advantageous for those who look to protect the community….

“Chief Koskinas seems pleased with the Tesla’s performance during the first 8 months of ownership, and efficiency and performance seem to be the main factors in his happiness thus far.

Click here for the story. Click below for the video.

PS: Check out the YouTube comments too. My favorite: “Just Awesome, what a PD, Chief, Officers and Town. Sometimes it can feel lonely caring about this planet, but this kind of steps and thinking gives hope.” (Hat tip: Avi Kaner)

Less Than Optimum Service

Mary Luvera is an Optimum customer. She is not pleased. She writes:

My family and I have lived in Westport for more than 10 years. Over that time we have probably paid Optimum more than $20,000 for a combination of phone, cable and internet service.

In early August we called to cancel our service, because we were moving. While other companies will prorate fees when you cancel service, Optimum said we would have to pay through the end of our billing cycle (September 15). We could have overlooked that.

Then on August 27 a tree fell, knocking out the cable line to our house. The next day we called Optimum to restore the cable line. We wanted it to be ready for our renters, and of course wanted the unsightly dangling cable line removed.

The tree that took out the cable line.

During that first frustrating call –waiting on hold forever; not hearing the representative well (what kind of headphones do they use?!); getting nonsensical responses — my husband was given a service date for Monday, August 31 between 8 and 11 a.m., for a service technician to arrive. We were told we had to be in the house to test the service.

We now live an hour from Westport. But on August 31, my husband was there, waiting for Optimum.

No one showed up.

He called Optimum and was informed that our appointment was moved to September 16 — the day after our service ends. No one told us the date had been changed. My husband wasted his time driving back and forth, spending hours like he was waiting for Godot.

A scene from “Waiting for Godot.”

My husband asked to speak to a supervisor, but was told no one was available. When he persisted, his call was dropped while being transferred.

He called back multiple times with similar results: being dropped at various times in the call. Optimum’s hold times are extremely long, so that is like a slap in the face.

Eventually, on August 31, he was assured that the appointment was moved to Saturday, September 5, from 11 a.m. to 2 p.m. My husband asked for a supervisor, to confirm the time. The person on the line could not transfer him to a supervisor, but said one would call him in 30 minutes. No one has called yet.

On Friday my husband called to confirm that the appointment was scheduled for yesterday (September 5). Surprise! He was told there was no appointment for September 5; our appointment is on September 16 (the day after our service ends).

My husband again asked for a September 5 service date. Finally, he was told someone would come then —  but it could be any time between 10 a.m. and 8 p.m. Hope we don’t have plans for the long weekend!

Shortly after that interaction, my husband received an email (below) from Optimum. Note the sent date (Friday) and the scheduled appointment date (the day before).

I can’t be sure the cable line will ever be restored. And I can only imagine what will happen when we return our cable boxes!

In a followup email late Friday, Mary added this PS:

On his way home from work today, my husband received an automated call from Optimum confirming our appointment for September 5, from 10 p.m. to 8 p.m.

No, that’s not a typo. It’s what the recording said!