Late last month, Frontier took over AT&T’s Connecticut telephone service.
As “06880” reported, the move did not go smoothly.
On Wednesday, Frontier emailed its TV customers. Every one in the state will receive a $50 billing credit.
“We understand that our customers are the reason we exist and we are working very hard to earn your trust and confidence,” the message said.
“We are committed to making sure that every resident and business in Connecticut knows that Frontier is a company that stands behind its services, products and people.”
“06880” won’t take credit for being the only media outlet to publicize the changeover snafu.
But we won’t deny it, either.