Tag Archives: eldercare

Netta Levy: Westport’s Eldercare Concierge

American adults 65 and older will outnumber children under 18 by 2035, for the first time in history.

70% of people turning 65 today will need some form of long-term care in their lifetime.

Over 53 million Americans are unpaid family caregivers — and 61% of them also work full- or part-time.

23% of US adults are caught in the “sandwich generation” middle. Primarily women in their 40s and 50s, they care for aging parents, while also raising children. The dual caregiving role often leads to financial stress, and burnout.

Who you gonna call for help?

Netta Levy.

Netta Levy

The Westport mother of 3 is herself part of that target demographic. At 51, she and her 2 sisters have faced the very real pressures so many of their cohort already have.

Or soon will.

In early 2021, their father was 92. He worked out every day, was in great health, and relished his independence.

Then, in the middle of the night, he fell.

“We hear it all the time: Families are one fall away from a crisis,” Levy says.

Her father fractured bones in his back. He knew the risks, but opted for surgery. He began rehab by himself, near his Philadelphia home — it was the pandemic, and his family could not see him.

When his recovery faltered, Levy’s mother and sisters worked together to make dcisions. Netta already had power of attorney, and was his healthcare proxy.

“He was clear on the direction he wanted to take. We were clear too,” Levy says. “There were a lot of silver linings.”

Her father died quickly, in hospice care at home, surrounded by love.

Levy’s mother is now 85. She has fallen, and feels lonely. She wants to move to an assisted living facility. Levy and her sisters are figuring out how to balance what she wants, with the financial realities of care. (Medicaid pays for skilled nursing, but not assisted living.)

Netta Levy, her sisters and father on his 90th birthday.

Knowing her own experiences, friends have asked Levy for advice about their own aging parents.

She has always enjoyed helping people. Earlier this year — after a freelance marketing job ended — Levy decided to formalize her work.

She now operates LifeCare Concierge. She provides a single point of contact for all caregiving needs. She helps streamline complex processes, in an unbiased way.

Levy is not affiliated with any care providers, facilities or vendors. She focuses solely on a family’s unique needs.

Among her services: assistance with hospitalizations, transitions, or crises; coordination of home care, assisted living or nursing facilities; and proactive planning (including healthcare directives, legal considerations, and ensuring that wishes are documented before a crisis hits).

Levy also offers guidance on transitioning to a new living environment; evaluations on the safety, functionality and quality of life for aging adults; referrals for attorneys, hospice and palliative care, and Medicaid applications; adjustments, as needs evolve; family counseling and mediation — and support to get through each day with peace of mind.

“Should we bring in an aide? How do we assess different facilities? What do we have to think about next?”

Those are some of the difficult questions that family members must think about — often while managing their own homes and families.

Many individuals and organizations address some of them. Levy covers them all, guiding families through what can be  confusing, overwhelming morass.

The sandwich generation. (Graphic courtesy of Verywell/Adriana Sanchez)

She has learned that “no two situations are the same.” But in Westport, she says, there are often similarities.

For example, aging parents of many residents do not live here. She helps clients assess the best option: Move their parents here? Or look for the right facility near where they already live?

One local woman wondered whether her mother’s assisted living facility in Florida was the right place. Levy explored a number of alternatives, and recommended she stay.

“Downsizing and moving are always complex and hard,” she notes. “Add in finding the right senior living facility, and financial issues, and the challenges multiiply.”

On top of which, Levy says, “some places are already full. We’ll see more of that in the future.

“People are getting older. Assisted living can’t take care of all fo them.”

The result, she predicts, will will be an increase in in-home services. She makes sure homes are properly equipped for aging men and women — and that the aides best suited for care are there too.

We are fortunate, Levy adds, that there are many resources in this area. Yet navigating through and among them is not easy.

Levy is concerned with more than the elderly.

“I want people my age to think proactively about our own care,” she says. “We shouldn’t burden our own kids with questions about decisions and finances. We  have to unburden our loved ones, and save our own legacy.

“No one wants to talk about death, Levy notes. “But we have to talk about uncomfortable things.”

(Click here for more information on LifeCare Conceirge. The website includes a link to Levy’s blog, with stories on topics like hiring a caregiver, understanding dementia and the health risks of loneliness.)

Amy Feder: Eldercare Concierge

Amy Feder has always found seniors fascinating. At weddings, she says, “I talk to the grandmother no one else pays attention to.”

Helping people is in her DNA. Her father was a child psychiatrist; her mother taught special ed.

Amy found her calling in social work. She earned a master’s from New York University, and is certified as a dementia practitioner and geriatric care manager.

She moved to Westport 20 years ago, and raised her children here. “This town has been so good to me,” she says. “I’ve never felt alone.”

Amy Feder

After working at Memorial Sloan Kettering Cancer Center, NYU Medical Center, Norwalk’s Family & Children’s Agency and, for the past 8 years, Jewish Senior Services as a care coordinator helping people stay in their own homes, Amy is now a private practitioner.

Her niche is eldercare and aging. She’s in the right place at the right time.

“I was getting calls from friends for help with elderly parents or spouses,” she says. “They needed knowledge, advocacy and support. I became a concierge for eldercare.”

Their questions were real, and crucial: How do I find an assisted living community? How do I talk to my parents about driving? How do I figure out the Medicare maze? I’m burned out from being a caregiver — can you help?

COVID has amplified senior issues. Isolation is bad enough; add the need for conversations about end-of-life care, and Amy has been busy since spring.

She has been pleased — but not surprised — by how well many senior have coped with the coronavirus. “They’re less restless than younger people,” Amy says. “They’re resilient.” Of course, isolation is tough for everyone, at any age.

Sometimes she consults for an hour. Other times she provides ongoing counseling.

Over the past several months, Amy has helped families set up technology for loved ones, to keep connected. She’s found communities where they can engage with others. She’s offered strategies to combat loneliness.

Y’s Men meetings are now held by Zoom. Amy Feder helps seniors and families set up technology, to stay connected.

Always, she listens. Often, Amy notes, “people just need someone to talk to.”

A while ago, she had to have end-of-life discussions with her own mother. They were painful, she admits. But Amy found solace that her mother died with “all of her wishes known.”

The pandemic hastened trends that Amy had already noticed, like telemedicine. She finds the future exciting — for seniors and their families.

She believes Westport is a “great town” for seniors. “The Senior Center is fabulous — it’s closed now, but they still run great programs. And there are plenty of resources all over town.”

Still, she adds, “we could use more senior housing. We’re an aging population, and this is an expensive town and state to age in.”

The Residence at Westport is our town’s first assisted living facility. Amy Feder says we need more senior housing options.

Having had a vaccine, Amy is available for home visits.

“It’s important to engage now and plan ahead,” she says. “No one wants to get into an emergency situation.”

(For more information click here, email amyfeder@optonline.net, or call 917-826-6660.)