This is not the first time “06880” has hailed Ruben, the beloved Westport post office clerk. And it probably won’t be the last.
Jill Haymes writes:
I wanted to take a moment to recognize Ruben from the post office at Playhouse Square for going above and beyond to help a customer.
I came into the post office with a large, bulky box I wanted to send to my parents in Florida. Because of the size of the box, I was told it would cost $33 to ship.
Ruben asked me what was inside. When I said it was a blanket, he suggested a much less expensive way to send it. He took the blanket out of the box, carefully folded and rolled it, and found a large mailing envelope that would work.
The result? My shipping cost was cut in half: just $16.
Ruben, at his familiar spot. (Photo/Jill Haymes)
There was a line behind me, so I initially felt badly about taking up additional time. But Ruben didn’t seem bothered at all. He simply took the extra time to find a better solution.
He wasn’t just doing his job — he was looking out for his customer, and making sure I wasn’t spending money unnecessarily.
It’s little acts of kindness and going the extra mile that make a difference. Ruben is truly an unsung hero. I want to make sure his thoughtfulness and excellent customer service don’t go unrecognized.
Do you know an Unsung Hero? Email 06880blog@gmail.com. “06880” is proud to honor them — and tell many other tales of town too. Please click here to help us do that, by supporting this hyper-local blog.)
Ruben is amazing! He is always so professional, knowledgeable, incredibly helpful and kind. Ruben always goes above and beyond!! He is truly exceptional!
YES RUBEN!!! My main man! from day one, helped me with packages to my car, so many things! He always goes above and beyond! I love the entire crew there, all very professional!
Ruben is the absolute best! He has helped me and many others at the post office. Thank you, Ruben!
Add me to the Reuben fan club! He’s the best of 06880!
On a related note, I worry that the USPS may decide it’s more cost-effective to permanently close our other hidden gem of a retail branch (cannot reveal its 06838 secret location) rather than refurb it…
Ruben rocks. He has happily helped me out with similar assistance a couple of times. He gives me hope for the P.O.
Another thank you to Ruben – he’s terrific!
Kudos to Ruben, for sure, and thanks to Dan and Jill.
Ruben is the BEST!! Thanks to all the team there too.
Ruben is not only knowledgeable but he goes out of his way to help you. His kindness, hard work, good customer service is truly appreciated.
yes, Ruben has been the best!
What a great story and well deserved!
A sandwich should be named after him!
I think I was first to nominate Ruben!
he was so helpful to me returning a skirt and he refolded it into a tiny package and saved me a lot of $
He also made sure I put a note in it about getting a refund. he is a gem!!!
He’s terrific and has always been very helpful in assisting me with bulk mailing to my real estate clients! And, yes, a sandwich should be named after him….oh, wait…. 🙂
Ruben is wonderful. Very professional and nice.