Tag Archives: Mitchells of Westport

Homeward Bound

Growing up in Westport is one thing.

Coming back here to live is something else entirely.

That was the consensus, a couple of weeks ago, at a Green Village Initiative event attended filled with students from Staples’ Advanced Placement Environmental Science classes.

They were skeptical — if not downright incredulous — that anyone could ever return to Westport without first making incredible amounts of money in the materialistic world.

So GVI organized a meeting with Westporters who had done just that  — that is, came back home without a pit stop on Wall Street.

One of the panelists was Justin Miller.  The 2001 Staples graduate described why he left Westport after college — and why it was important to return.

It’s tough to make a career as a choral music performer, he said.  He got his start as a choral director in California.  And while he knew that teaching music was the way to go, the Golden State was not the place to do it.

He also knew he wanted to eventually raise a family here.  When the Staples choral directing job opened up last spring, he went through the rigorous application process — and got it.

“You should go away,” Justin told the students.  “Get a grasp on the rest of the world.

“I was excited to leave.  As I went, I learned and appreciated what Westport has to offer.”

When GVI leader Dan Levinson opened the floor to questions, the discussion veered to money.  Because the classes had been discussing sustainable local economies, the issue of mom-and-pop shops arose.

Justin pointed out that many small businesses exist — but are often overlooked.

And Mitchells — the high-end clothing store — is actually a grandma-and-grandpa business.

Driving home later, Justin said, he realized that the town is filled with places like Fortuna’s, Angelina’s and Westport Pizzeria.  Even Planet Pizza and Bertucci’s are small chains.

In any other town, he noted, the equivalent of the Post Road would be lined with Olive Gardens and Red Lobsters.

“The world has changed,” he said.  “In some respects, Westport has had slower change — in terms of a close-knit community aspect — than many other places.”

He was impressed with the thoughtfulness of the students’  questions.

One of the harshest young critics of the ability to return to — and sustain — your hometown came from a boy who recited statistics about average incomes and tax structures.  He said he’d love to come back after college, but knows he must go elsewhere first, to acquire wealth.

“We talked about different kinds of finances,” Justin said.  “It can be done.  I’m a music guy.”

Another student declared that he’d go somewhere else, learn about the world — and maybe not want to return.

“When I went away,” Justin replied, “that’s when I realized how special Westport was.

He paused.  “And still is.”

How’s Business?

Bill Brown and his cronies were trying to guess the oldest surviving business in town.

Bill guessed Beacon Electronics — but then realized it closed last year after a 60-year run.

Someone suggested Carvel — definitely a cool choice.

Boccanfuso has been around since 1957, though not at the same Post Road East location (near, coincidentally, Carvel).

Bill — who worked at the Westport Food Center on Main Street in the 1960s, which most definitely is not still in business — asked “06880” to name the oldest surviving business in town.

We punted.

What does “oldest surviving business in town” mean?

Is it the place that’s been in one spot the longest?  If so, the answer is probably a gas station.

Is it the place that’s been in one spot the longest — with the same owner?  That might be Westport Pizzeria or Mario’s?

What about Oscar’s, which is almost where it started in the 1950s — just a few doors down?

While Mitchells is in its 3rd location, it’s still on the Post Road.  And it’s on its 3rd generation of owners — that counts for something, right?

Does the Red Barn count?  It’s served diners on Wilton Road for over 50 years — but didn’t it close briefly before the Nisticos took over?

Feel free to nominate your own “oldest surviving business in town.”  Clink the “Comments” link at the top or bottom of this post — and include your definition of the term.

The Red Barn seems to have been around since before there were cameras. (Drawing by Sascha Maurer/Courtesy of CardCow.com)

A Tailor’s Tale

It may be the 1st time in history a clothing store bought a full-age ad to honor a tailor.

Today’s Westport News features a tribute to Domenic Condeleo.  He’s celebrating 50 years as a tailor at Mitchells of Westport — and the Mitchell family wants the world to know how proud they are of him.

Domenic now oversees a staff of 23.  He personally fits America’s top executives — some of whom refuse to see anyone else, the ad says.

“Mitchells would not be as successful as it is today without Domenic,” notes Bill Mitchell.

“Not only is he an incredible tailor, he also is a top-notch manager, and a great salesperson.  His personality makes people gravitate towards him.  He’s a star.”

This is not the 1st time Mitchells has honored Domenic.  Back in 1994 — when he’d been with the family for “only” 34 years — the US hosted soccer’s World Cup.  Bill and his brother Jack flew Domenic around the country, to watch his beloved Italian team play.

Tomorrow (Saturday, April 24), Mitchell’s invites Domenic’s many customers and friends to toast his half-century of service.  The store serves prosecco and antipasto from 11 a.m. to 7 p.m.  All are welcome.

And while you’re there thanking Domenic, thank Bill and Jack for their very classy thanks too!

The Mitchells Family Grows

The news that Mitchells of Westport is expanding to the West Coast is in some ways surprising.  In others, it is business as usual.

Mitchells — which grew from a tiny mom-and-pop men’s store to an enormous mom-and-pop-and-the-kids men’s and women’s store, then acquired 2 similar family-owned clothiers — is ready to add San Francisco-based Wilkes Bashford.

The deal is contingent on a competitive bid process.   The stores in Union Square and Palo Alto are in bankruptcy.

Jack and Bill Mitchell

Jack and Bill Mitchell -- the 2nd generation

While cross-country expansion may raise eyebrows, the acquisition seems a perfect fit.  Wilkes Bashford — the 76-year-old founder of the chain that bears his name — will still be part of the business, news reports say.

That’s the Mitchells way.  Ed and Norma Mitchell — who, when they opened their 1st store in 1958, did their own tailoring and coffee-making — have passed the family-store gene on to their offspring, in a big, important way.

Their sons Jack and Bill eventually took over, helping the store expand and diversify. 

Jack’s 4 sons, and Bill’s 3 — Ed and Norma did not, apparently, pass along the female gene — have now taken over, in a variety of roles.  Under the 3rd generation’s direction, Mitchells now operates Richards of Greenwich, and Marshs of Huntington, NY.

Now the 4th generation is poised to make its mark.  Jack’s teenage grandchildren are being brought in to the family council — regular meetings of the entire clan.  In Mitchell tradition, they will work in the industry — in non-Mitchells stores — before being brought formally in to the company.

Up to 90 percent of family-owned businesses fail to make it to the 3rd generation.  The emergence of a 4th bodes well for Mitchells, Richards, Marshs — and, hopefully soon, Wilkes Bashford.

Mitchells Make Menswear Hall Of Fame

When a magazine like MR — a major publication in the men’s fashion industry — announces its Retailing Hall of Fame honorees, you expect the focus to be on the bottom line:  sales figures, market share, store growth.

The story on Bill and Jack Mitchell does just the opposite.

Jack and Bill Mitchell (Photo courtesy of MR Magazine)

Jack and Bill Mitchell (Photo courtesy of MR Magazine)

It emphasizes first the philanthropy that the co-owners of Mitchells of Westport inherited from their parents, Ed and Norma.  The Mitchells’ 3 stores (they also own Richards of Greenwich and Marshs of Huntington) “sell millions of dollars worth of Armani suits, Loro Piana knitwear and Hermès ties,” the magazine says, “so they can give away millions more to help many causes (AIDS awareness, breast cancer research, inner-city education programs, poverty prevention and more).”

The story notes the importance of relationships:  with customers, sales associates, suppliers, and of course within the Mitchell family (between them, Bill and Jack have 7 sons — whose own 12 children wait in the 4th-generation wings).

Although Jack and Bill continue to serve as chief executive and vice chairman respectively, last year they followed their father’s footsteps and gifted the equity in the entire business to their sons.  “One of the biggest legacies of my life is that we were able to do that,” Jack told MR with emotion.

The Retailing Hall of Fame piece eventually gets around to business.  It’s hard not to, given the magazine’s charge and the current state of the economy.  But even then, there’s the family business twist (and everyone in the business is treated as family):  Every month, all the associates receive a sales report.

“No secrets,” Jack says.  “We don’t tell them the cash flow and bottom line but we’re pretty open with every other number and tell them to keep it confidential.  We tell them that when things get better we’re all going to celebrate.”

It’s fashionable to joke about Mitchells prices.  But — and here’s the real bottom line — the store truly is less about prestige suits, shoes and jewelry than it is about the people who work, shop and, yes, socialize there.  And the ones who benefit from the generosity of all who do.

Along with thousands of Westporters, I count the Mitchell family as good friends.  I’m proud not only that MR Magazine has recognized them with a Menswear Retailing Hall of Fame award — but that it did so for all the right reasons.