Unsung Heroes #316

Stephanie Moore was frustrated.

A few days earlier, she’d reported a dangerously leaning tree on Apache Trail to town authorities, and Eversource.

Sure enough, it toppled in last week’s wind storm. It took down power lines, just as she’d feared.

Trouble on Apache Trail.

After a couple of days, things got brighter.

Under the cover of darkness — and after testing the wires to see if they were live — her husband and their longtime landscaper, Tarsis Ramos of Tarsis Lawn Care, removed and cut up the tree.

Finally, residents of the private road off Bayberry Lane could get out of their houses.

Westport Police were “super lovely,” Stephanie says. They put in another call to Eversouce on residents’ behalf.

Eversource finally restored the power. But after many attempts to switch over to regular power from their generator, Stephanie and her husband realized that either their power was not actually on, or something was wrong with their electrical system.

They called Eversource at midnight, and left a message reporting the outage. They also called their electrician.

The next morning, Eversource arrived before the electrician. Technician Anthony Tucker not only found and fixed the problem at the pole, but also tested the panel in the basement, switched the generator off, then reset the switch back over to regular power.

“Well done, team!” Stephanie says.

“Many, many thanks to Tarsis ‘The Miracle Worker’ Ramos, and Anthony Tucker from Eversource.”

Tarsis Ramos to the rescue.

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