UPS Store Delivers Customer Service

Don, the very efficient, helpful and friendly manager of the Westport UPS Store near Dunkin Donuts.

Don, the very efficient, helpful and friendly manager of the Westport UPS Store near Dunkin' Donuts.

FedEx still delivers to — but no longer picks up at — the UPS Store next to Dunkin’ Donuts.

That confounds workers and patrons alike.  “We turn away FedEx business every day,” says Don, the manager.  But it didn’t stop him from going above and beyond this morning, helping me ship a package.

It had to be FedEx, because the recipient had supplied me with a pre-paid mailing label.  Don took a UPS bag, folded it inside out, tucked my shipment into it, sealed it, applied the label, then gave me directions to the nearest FedEx drop box.

He got nothing for his time and effort, beyond the satisfaction of doing a good deed, and my heartfelt thanks.

Plus a nice — and completely unexpected — plug for the 606 Post Road East UPS Store on “06880.”

4 responses to “UPS Store Delivers Customer Service

  1. So true, these guys at THIS UPS store are great! Can’t say the same about the OTHER UPS store at 1771 Post Rd E!!

  2. They sure are a fun bunch…and they have the best birthday cards, too.

  3. Wally Meyer

    The UPS store is one of the many places I’ve worked at since 2000. The job was not easy, but it was a lot of fun with a great group to work with. And it was very satisfying to work with customers and solve some tough shipping problems. Those guys “know their stuff”!!

  4. Those guys are the greatest. Service with a smile, always. Plus, they’re terrific with my 3-year-old who loves to squirrel away her little lamb in the cubbies all over the store.

    Thanks for highlighting them!