Tag Archives: Carleigh Welsh

“06880” Podcast: Carleigh Welsh

From Willie Nelson, Cyndi Lauper and Tina Turner to Twiddle, DNR and the Hall Family children’s shows, the Levitt Pavilion entertains, energizes and inspires audiences.

It all happens underneath the stars, on the banks of the Saugatuck River.

And — except for those mega-stars — it’s all free.

Carleigh Welsh is the Levitt’s longtime director of marketing and communications. The other day, she strolled a few feet from the Pavilion to the Westport Library to chat about the summer-long series: its history, its impact on audiences, and how it all happens.

Click below for our conversation. It’s quite, um, entertaining.

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Levitt Pavilion: About Those Wrist Bands …

Back in the middle of the pandemic — remember those days? — the Levitt Pavilion pivoted like many entertainment venues.

“Pods” — circles drawn on the grass — kept small groups socially distanced from each other. Pre-registration was required. Attendance was capped.

COVID is now in our rear view mirror. Social distancing has gone the way of washing our food and keeping it outside for 48 hours before eating.

But Westport’s premier summertime showcase still requires registration — even for free events. And many shows “sell out.”

Why?

“The free-ticket model was one we adopted for some shows even before the pandemic,” say Freda and Carleigh Welsh, the Levitt executive director, and marketing and development director respectively.

Enjoying the Levitt Pavilion lawn. (Photo/Jim Honeycutt)

“Most importantly, it allows us to safely limit capacity. Shows frequently attract capacity crowds — not all, but many — and if, say, we were to attract 2,000 people for the free Calexico show but had to turn away almost half of them, it would not be ideal from any perspective.

“Free ticket distribution has become an integral part of crowd management, as well as providing effective communication with attendees for updates (showtime changes, weather, etc.).”

Other benefits, the Welshes say, include helping people make plans in advance so they can count on attending popular shows with friends.

The Welshes note that tickets are sometimes returned, prior to a show. They are given to the box office and/or a wait list.

“Spontaneity is still in season,” the Welshes add.

“On any given evening, people can still come. If there is space on the lawn, they can check in at the box office.”

(Photo/JC Martin)

ENCORE: The Levitt Pavilion presents over 50 free shows each summer. Information (and free tickets) are available at www.levittpavilion.com. The box office opens 2 hours before showtime.

And the Levitt has just announced 3 new free ticket shows: Julie Williams on July 28, Karina Rykman August 11, and Bailen September 14. Get ’em while they last!

(Over 50 Levitt Pavilion shows are free. “06880” is free too. But — like the Levitt — we rely on residents’ support. Please click here to donate to your hyper-local blog. Thank you!) 

Jose Feliciano, Mimi Levitt Launch New Pavilion

Saying “I look forward to returning for years to come,” 93-year-old Mimi Levitt shined with excitement as she welcomed Westport’s newest jewel: the refurbished Levitt pavilion.

The $9 million public/private project — propelled by a $4.5 million grant from the Levitt Foundation — represents a complete overhaul of an already intriguing downtown attraction.

With a soaring, sail-inspired, state-of-the-art stage; a killer sound system; amenities like dressing rooms, food concessions, ramps and restrooms — plus a completely renovated riverwalk that now extends all the way to the point behind the pavilion — this Levitt marks the 2nd transformation of a former landfill.

Parks and Rec, politicians, architects and construction folks all took their bows.

Then Jose Feliciano took over. His kick-butt show is just the start of a summer filled with entertainment.

And there was not a mosquito in sight.

A small portion of the large crowd, and the new Levitt stage.

A small portion of the large crowd, and the new Levitt stage.

The one and only Jose Feliciano. The Weston resident donated his fee to the Levitt building fund.

The one and only Jose Feliciano. The Weston resident donated his fee to the Levitt building fund.

The lawn was full -- but there was plenty of room to relax.

The lawn is full — but there’s still plenty of room to relax.

Mimi Levitt -- 93 years young -- and her daughter Liz Levitt Hirsch.

Mimi Levitt — 93 years young — and her daughter Liz Levitt Hirsch.

Dancing in the aisle, to Jose Feliciano.

Dancing on the grass, to Jose Feliciano.

Freda and Carleigh Welsh: 2 of the driving forces behind the Levitt Pavilion's success.

Freda and Carleigh Welsh: 2 of the driving forces behind the Levitt Pavilion’s success.

The new Levitt has real restrooms. And they are already in use.

The new Levitt has real restrooms. And they are already in use.

The landscaping extends beyond the stage, out to the point where the Levitt juts into the Saugatuck River. A newly enhanced riverwalk adds to the beauty.

The landscaping extends beyond the stage, out to the point where the Levitt juts into the Saugatuck River. A newly enhanced riverwalk adds to the beauty.

Levitt Weathers The Storms

Anyone who’s scheduled an outdoor event — whether a soccer game, cookout or wedding — knows that even the most OCD planning is at the mercy of the weather.

And even worse than a long-predicted hurricane is the far vaguer “possibility of thunderstorms.” With the former, you cancel or move inside. With the latter, you’re more likely to play the odds or roll the dice.

but you’ve got only one event to worry about. The Levitt Pavilion people put on nearly 60 events every summer.

During prime thunderstorm season.

I asked Carleigh Walsh — the Levitt’s marketing and communications director — how she and her crew do it.

Flash flood warnings forced the Incendio concert into Saugatuck Elementary School earlier this year. The skies were clear at the 7 p.m. start — but at 7:45, the skies opened up. (Photo/Mike Lauterborn, courtesy Fairfield HamletHub

It starts every morning, she says. The weather is checked even before the coffee is made. If the forecast is “definitively” clear, they breathe easy (and enjoy their coffee).

But if the chance of rain is even 30%, the staff goes into “weather watch mode.” It could last all day.

They update the concert hotline (203-221-2153) as early as possible. If the forecast is iffy, the messages says to call back at 4 p.m.

All free concerts and events have rain locations. The Saugatuck School auditorium is the primary “home away from home.” Carleigh says head custodian Al Orozco is “an absolute prince.”

All day long, the Levitt staff monitors 4 weather websites. Radar is key. They also check with their production team. When the stakes are particularly high, they call the Fire Department.

They use another important method too. They go outdoors, and check the sky.

Hourly.

“We put a premium on staying outside, but that is outmatched by our priority on safety,” Carleigh says.

These clouds did not threaten a Levitt Pavilion performance earlier this year. (Photo/Carleigh Welsh)

If light showers are forecast, they try to stay by the river. However, Wednesdays are Children’s Nights; those are more apt to be moved inside.

4 p.m. is Zero Hour. With load-in starting as early as 5, and sound check finished by 7:15 (for an 8 p.m. show), plenty of people — not just attendees, but technicians, artists, sponsors and volunteers — need to know where to go.

Once a show is loaded in, it can’t move. When, as sometimes happens, the weather quickly moves from foreboding to fabulous — well, that’s life.

At 4, the staff changes the hotline (though helpful callers will sometimes remind them the message is “old”). The Levitt website and Facebook page are updated, and a tweet sent. Alerts go out to blogs and radio stations.

Of course, some folks don’t get the message, so actual signs are posted at the Pavilion.

Of course, some folks don’t read signs, so a volunteer is sent over a few minutes before showtime, to round up stray show-goers.

Most audience members are “very understanding and loyal,” Carleigh says. They realize “the stars still shine indoors.”

Some audience members, who may have prepared elaborate picnics, choose to stay home, so there is usually a slight dip in attendance inside. Every party has its pooper.

Going inside is not ideal, Carleigh admits. The Levitt is known as a free outdoor festival.

On the other hand, there is no air conditioning outside. Every cloud has a silver lining.