Ten days after Tropical Storm Isaias ravaged our town, 1st Selectman Jim Marpe, the Department of Public Works and Westport Emergency Response Team report:
The Westport Fire Department responded to 581 incidents, almost 500% of their normal call volume. WFD also responded to at least 30 carbon monoxide incidents, the first time the department received so many calls of this type. In response, the WFD and the Fire Marshal have been increasing their education and outreach regarding the proper usage of generators.
From 1 p.m. Tuesday, August 4 through 1 a.m. Wednesday, the Westport Police Department logged 230 calls for service. 155 of them came at the height of the storm, 2 p.m.. Over the following 24 hours, the WPD answered 779 phone calls, 284 of them on the 911 line. The department also deployed temporary traffic control signage at around 15 major intersections throughout the course of the storm.
The Department of Public Works cleared 304 tree issues. They continue their cleaning debris from 125 miles of town-owned roadways, in addition to all town-owned Parks and Recreation facilities. The DPW expects to spend 2 weeks cleaning up town property, most of which could not commence until Eversource cleared and de-energized their wires.
DPW’s role is to remove trees and debris from the town’s right of way. DPW is not doing curbside pick-up of yard waste. Residents should not put personal yard waste and debris curbside. The town’s Yard Waste Site at 180 Bayberry Lane is open for personal yard debris. Normal hours are Monday through Friday, 7 a.m. to 2:30 p.m.; Saturday, 7 a.m. to noon. Tomorrow (August 15), the yard waste site stays open until 3 p.m.
The Department of Human Services worked around the clock, in collaboration with emergency personnel, to address storm-related concerns from upwards of 400 households. DHS received over 150 calls and emails, and made over 40 home visits for welfare checks and/or provide food service.
If you have a vulnerable resident in the home, or know seniors who live alone or whose main caregiver is also elderly, register that individual with the DHS. Call 203-341-1073, so the department can proactively follow up with him or her during future emergencies.
The number of town-wide emails and phone calls received is over triple the normal volume. Town personnel collaborated and triaged those responses as quickly as possible. In addition, emergency and general information was dispersed via Nixle alerts, daily press releases, social media posts and through the town radio station, WWPT 90.3FM.
Residents can stay connected with the town by signing up for emergency alerts and press notifications, and following the town on Facebook, Twitter and Instagram. Residents are urged to preset their radio to 90.3 FM in case of emergency.
As part of emergency incident standard procedures, the Town Emergency Operations Command Team will debrief and discuss the process, protocols and communications that occurred during Isaias. Each member will make recommendations for improved procedures during future emergency incidents.
Marpe adds: “There were many examples of neighbors helping neighbors and people stepping up to help in the midst of the emergency. Most Westporters came together and demonstrated resilience and an inherent capacity to help those around them. I want to express my deepest gratitude to those residents and town employees who exhibited patience, cooperation and understanding under very trying circumstances.”