Diptyque: Latest Loss On Main Street

An alert — and disappointed — “06880” reader named Babs writes:

Diptyque, a beautiful candle store on Main Street (next to L’Occitane), just called and said they are closing their store on February 25.

They have been here 4 years.

Very, very sad! It’s my favorite store on Main Street.

Not only did they sell wonderful and gorgeous products, but the employees are the nicest women. Especially Claire, the store manager!

This store is so customer-service oriented, and so personable. It is a real loss for Main Street.

27 responses to “Diptyque: Latest Loss On Main Street

  1. Jens Buettner

    Tumbling Tumble Weeds (lyrics)

    Cares of the past are behind
    Nowhere to go, but I’ll find
    Just where the trail will wind
    Drifting along with the tumblin’ tumbleweeds

    soon to be seen on Main Street……..

  2. Many empty storefronts on Main St. Troubling, but not a surprise..

  3. What is that silly-looking structure on top of L’Occitane? Is that a fake window with two blue shutters where one would do? Or none?

    • Jens Buettner

      It’s like in the movie sets / ghost towns in Arizona with just the facades, makes a good background for tumbling’ tumbleweeds. 🙂

  4. It’s time for the town and the chamber help out small business chamber has helped I think Jim Marpe Ana Jen and Melissa relly need to do a walk off main st and post road and meet all the owners off the stores I will walk with them

  5. This is not good.

    Luckily, on the rear deck of the ship, the Downtown Plan Implementation Committee plays on. Among the 11 wasteful and frivolous downtown infrastructure projects currently being considered and/or in the planning stages:

    Replacing wetlands and trees with more impervious surface for (reduced) parking and a road (est. cost: $220,000.00);

    A makeover of Jesup Green – including a lavish “adventure water park”
    (est. cost: $650,000.00);

    A whole new downtown street that literally goes nowhere and blows up existing parking (est. cost: $700,000.00).

    Don’t worry, the ship isn’t going down. Only the bow is sinking.

    • Surely you are joking about the “adventure water park…”

      • No, I’m not kidding.

        See pp. 45 – 47 of the Downtown Westport Master Plan for details (it’s on the town web site).

        You’ll find an artist’s rendering of the water park – it’s southwest of the, um, proposed food concession building and proposed outdoor restrooms. All of which are adjacent to the proposed town dock and proposed barge restaurant.

        The Plan is silent on the issue of whether or not the above mentioned concession stand will offer Dramamine for queasy taxpayers.

    • “adventure water park”? A koi pond fountain, likely. As appropriate as that faux French look above, clay roofing tiles included. Good luck with this multi-cultural look, when the town lacks in multi-cultural residents.

  6. Russell Gontar

    I took a google earth “trip” down main street. What a soulless, bland shell of its former self this once vibrant street has become. Money doesn’t talk, it swears. So sad!

  7. Michelle Ludel

    where are they replacing wetlands with trees and parking?

    • Oh, that would be between the Baldwin and Avery parking lots. The scheme is to make a parking lot death star. Explanations for the scheme keep shifting, but why not? It’s only a FEMA rated flood zone and nobody took all that stuff about our commitment to Net Zero seriously.

  8. Bart Shuldman

    The new CT and the new Westport. Have you noticed all the 4 sale signs? Have you heard that Governor Malloy proposed higher taxes on businesses today? Did you hear Governor Malloy wants to cut state funding to Westport by over $900,000?

    It’s the new CT. Broke. Financially struggling. Taxing residents more and more. And costs to do business in CT higher and higher.

    Stores close. GE leaves. Wealthy moving away.

  9. Richard Fogel

    please get a grip. The state is expensive to live in. Perhaps the hedge fund capital of the world and the very wealth Ct residents should pay their fair share of taxes. I prefer to live here then Miami Beach the Carolinas. The town is rock solid.

    • Bart Shuldman

      People moved to CT to get away from state income taxes. Now people are moving away from CT for the same reason.

      Just in case you want to know, the top 1% in CT pay approximately 25% of the total state income taxes collected. To balance the coming biannual budget deficit, if you wanted to Tax them more, CT would have to raise their state income tax rate to over 14%. How quickly do you think they will leave?

      The vibrancy of Fairfield County has slowed. Investment Banks moved out of STAMFORD. Hedge funds down to Florida. Pharmaceutical companies to Mass.

  10. When towns like westport show that they are struggling you know ct is in deep trouble. Fiscal responsibility is the only thing that can fix this on a state level…Not more taxes but less spending!!!

    Mains street issue is obvious. Owners of the building paid to much , are over leveraged and hoped the rents would cover their monthly nut.. would have worked if the store owners stayed… bankruptcy is next stop for them, new owners come in on the “cheap” rents will be reduced , problem solved

    • “towns like Westport are struggling”. Which other towns “like Westport” are in trouble? Didn’t Bridgeport file for bankruptcy?

    • I agree. Investors paid too much & now they are upside down. No one can afford $130/ foot and survive. Banks taking back these properties only way to get these rents out of the stratosphere or else Main Street retail will vanish.

      • Bart Shuldman

        If there is limited foot traffic, then no business will make it downtown. We need a vibrant economy in CT, in fairfield County, in westport, to help our retailers. We also need to stop the increase of taxes on businesses in CT.

        Malloy announced new tax increases on every business but manufacturing ones. That is not going to help retailers if approved.

        All this will hurt Westport residents as our property taxes go up. If commercial real estate goes down the Grand List goes down. As property taxes go up our houses are worth less and the Grand List goes down. And your property tax goes up.

        And then you might spend less and the retailers get less business and the financial death spiral in CT continues.

        Sorry. But the situation is telling on our Main Street.

  11. Any chance it is not a Connecticut political thing, but more a changing business landscape (please Bart, we get your drift. Give it a rest for a few posts, ‘k?). If you google a little company called “Amazon,” they have been kicking the brick & mortar stores butts. Plus other elements of internet buying are turning the retail shopping experience on its head.

    I do remember the days my mom would buy my Keds at Greenbergs and Main Street was two way to the Post Road, so I know and have lived our history. We’re not going to turn back the clock 50 years.

    I’m guilty of buying online too (Amazon Prime is a bad drug 🙂 ). What makes a brick and mortar stores work is the customer experience. Mitchell’s/Richards is a great example. If that is too expensive, look at Stew Leonards. Customer service is king (and good pricing).

    But IMHO, the mall experience is not doing well, whether open air like Main Street or Xanadu/American Dream next to the Meadowlands (proposed in 2003 and currently forecasted to open in 2019). Anchor stores are closing up “shop.” The “beast” going up at exit 15 worries me a lot. Yes, Nordstroms will help but will it support the other entities there? Time will tell.

    The rumor is Apple will go in Nike’s space. How long will that last? Remember there was a Gateway store across the line in Norwalk? Gone years ago. The online model and others undercutting Gateway led to their demise.

    I don’t know what the future will hold for for Main Street. It won’t be easy.

    And Dan, thanks, as always for the blog. I hope everyone remembers to send a few bucks to support the blog. Where else could we go to read Bart and Nancy’s posts? LOL 🙂

  12. Eric William Buchroeder SHS '70

    It’s kind of interesting that Dyptique (which sounds like a one hit wonder) is closing suburban stores and consolidating into their stores in NYC. I remember my mother telling me that a majority of serious shopping “back in her day” was a jaunt to the city, a visit to Macy’s/Bloomingdales and a delightful lunch all of the above at affordable prices. Maybe this could be the start of a renaissance. You can’t blame Amazon for anything other than clairvoyance. And nobody was as devoted to the customer as Greenberg’s, Klein’s, Westport and Welch’s Hardware stores (who miraculously thrived only several doors down from one another), Paul Zabin’s, Pack Roads, Franklin Simon, Brooks Hirsch and that timeless paragon of win/win and customer intimacy: Ed Mitchells.

  13. Eric William Buchroeder SHS '70

    I forgot Silvers. As a kid I used to browse there. Never bought anything but Mr.Silver always knew my name and always treated me like a top-tier customer. And Benedict’s Jewelers and Keenan, Russell and Moore for eyeglasses. Thrived because they were human and offered sustained customer value.