You and I pump our gas. We pay. We may or may not take our receipt. We leave.
The photo below is as ordinary as it gets:
But you and I are not Mary Ann West.
On Tuesday Last Saturday she pumped 3.473 gallons of regular gas. At 2.43 9/10 a gallon, that’s $8.47.
Even if she’d bought super — which she did not — the bill would be $9.79.
Yet Wheels on the Post Road, next to Torno Hardware, charged her $10.
Mary Ann is nobody’s fool. Both the principle and the pennies meant a lot to her.
He could not replicate the problem. But he ordered the manager to submit all of Saturday’s receipts. The inspector will check each one.
Mary Ann gets a full refund.
And Wheels gets a black eye.
NOTE: Every gas pump in the state has a Department of Weights and Measure sticker, with an 800 number to call if a customer believes the pump is measuring incorrectly. Every pump must also have a sticker indicating when it was last checked for correct calibration. If you see a pump without that information: beware!