Tag Archives: credit card surcharge

Paying The Planet’s Price

I like Planet Pizza. Their slices are tasty and big. Service is fast and friendly. They support local organizations whenever they’re asked.

But — like a number of “06880” readers, who have emailed me about this — I’m calling BS on the chain’s recent policy shift.

According to notices and flyers, Planet Pizza now offers a “discount” to customers who pay by cash, rather than credit card.

The other day, I ordered a slice. The price was the usual: $4.25. I asked for my cash discount.

No, they said. The sign just meant I’d have to pay more if I used a credit card.

If the price is the same as before, it’s not a cash discount — despite what the sign says, in 3 places. It’s a credit card surcharge.

Offering a surcharge is illegal in Connecticut. A cash discount is fine. (Click here for the legalese.)

But a discount is “an amount or percentage deducted from the normal selling price of something.”

So if the price has not changed — and Planet Pizza’s pies, calzones and everything else are still listed as the same price as before — they’re not offering a discount.

They’re adding a surcharge.

I’ll keep ordering slices there. I’ll continue to pay cash.

But I won’t kid myself that I’m getting a “discount.”