Unsung Hero #427

A grateful “06880”  reader — who asks to remain anonymous — writes:

My family would like to nominate Frank Calise from Westport Plumbing for the 06880 “Unsung Hero” award.

Our hot water heater started leaking recently. Frank — the owner — immediately sprang into action, answering our questions and guiding us by phone throughout the ordeal.

Then he came over, to pump water from the heater to the outside to prevent flooding in our basement.  We loved the personal touch.

This is quality customer service that is rare these days.

The replacement work the next day was quick and seamless.

We were very impressed, and very satisfied.

Congratulations, Frank! You are our Unsung Hero — today, and every day.

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7 responses to “Unsung Hero #427

  1. Frank at Westport plumbing is always a miracle worker and everyone that works for him thanks frank and everyone that’s works for Westport plumbing

  2. Mary L Schmerker

    From afar I am smiling and remembering many members of the Calise family . Being helpful and responsible and available runs in the family line. Such a gift in these times.

  3. Bill Strittmatter

    Frank and Westport Plumbing are the best.

  4. Excellent service! But I do have to ask, why do you need a hot water heater when the water is already hot? lolololol

  5. No surprise. Frankie comes from good stock..

  6. Real odd that anonymity is requested .
    Wonder why.

  7. Robert M Gerrity

    Dan, Find an occasion to do a full blog just on the Calise family — if you haven’t already.

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