Unsung Heroes #391

This is not the first time the UPS Store across from Fresh Market has been our Unsung Heroes.

But — as every Westporter who has ever had to send a package, print a flyer, shred documents or use a notary knows — their customer service is above and beyond, every time.

So they deserve another shout-out this week. Jennifer Oprysko Kellogg writes:

The other day, I dropped off a large box I had clumsily taped up in my car. When I returned home, I realized my garage clicker was missing from the sun visor.

After searching everywhere, it occurred to me that it might have fallen into the box while I was packing it.

I went back to UPS. Without hesitation, JJ jumped into action.

He sifted through a room full of packages to locate mine. A few minutes later, he poked his head out to say he couldn’t find it — only to emerge smiling, with the box in hand and a playful “just kidding.” My garage opener had been right where I figured, inside the box.

Laughter and applause filled the store.

This wasn’t the first time JJ offered such kindness. It seems to come to him naturally. Thank you, JJ — you truly set the standard.

So does the entire crew at the UPS Store, from owner Don Curtis on down. They’re our Unsung Heroes — today, and every day.

(“06880” is proud to honor Unsung Heroes — and tell many other tales of town too. Please click here to support your hyper-local blog.)

16 responses to “Unsung Heroes #391

  1. Jeffrey Schaefer

    He is always happy and ready to assist … A breath of fresh air in a town where so many are sour faced! I hope we never lose him, unless he promoted and runs the store / region!

  2. Andrew Colabella

    Don, Nelson, JJ, that entire crew is amazing 🇺🇸

  3. Gloria Nussbaum

    They really are great and cheerful and super efficient all at the same time. Make things a pleasure and easy. 👏

  4. Totally agree!! That whole crew sets the bar for customer service, relationship building, and community. They are the best!

  5. J. Scott Broder

    What a wonderful and well-deserved shout-out to Dan’s
    UPS store — a true gem for us lucky Westport customers! JJ is the perfect example of going above and beyond, and his fun, upbeat personality makes every visit a pleasure. Thanks for recognizing this outstanding team!

  6. Rick Carpenter

    Yes!! The best CService in town.

  7. Kathy Mitas

    totally agree! the best crew around 🙂

  8. Stacy Prince

    They are amazing. Thanks for highlighting their professionalism and kindness!

  9. Lloyd Allen

    Love this crew. Could be a sitcom too!

  10. Stephanie Ross

    I totally agree. I have used the mail box, shipping and mailing services of this UPS store for over 20 years. The staff are always helpful, pleasant, knowledgeable, efficient, patient, knowledgeable and more!

  11. ROBERT MITCHELL

    Right on!!

  12. Started with Rob..then Don picked up the mantle and he, along with Nelson, Tasha, JJ and all the people that work at that UPS store go the extra mile for you!

  13. These folks are the best! I swear I have stuff shipped there for pick up just so I can hang out with them! Also, I must admit, they all love Koda and treat him as if he were their dog. So there’s that, too! But, seriously… All of these folks deserve the local hero designation!

  14. Been my Crew for over 15 years!
    Love these guys and their wonderful services!

  15. There may not be another store like this one. It feels good just to go in there, the vibe is such a welcoming one.

  16. Carrie Howard

    They really make it a pleasure to run an errand in town!😆 Smiles all around & terrific customer service!