Nearly 10 years ago — back in the pre-Unsung Hero days — I posted a story about Colonial Druggist and its wonderful owner, Russ Levine.
At that point, he and his ever-alert, always-helpful, constantly-go-the-extra-mile staff had been serving grateful customers for decades. They started in Colonial Green, then moved to the plaza near Fresh Market (and kept the name).
They’re still doing it. And Russ is still at the helm.
Alert “06880” reader John Karrel thinks it’s time to revisit Colonial Druggist — this time for an Unsung Hero award.
I couldn’t agree more.
“With the world ever more complex in 2022, there’s no let-up in Russell’s patience, the depth of his knowledge, his ceaseless good cheer and humor (not to mention his natty suspenders).
“Recently, I went in and asked if he could point me toward ear drops. ‘That depends,’ he said. After a dramatic pause: ‘Left ear or right ear?’”
“He and his superb staff seem to handle any kind of inquiry, whether face to face at the counter, or by phone (based on some conversations of which I hear one end).
“When I asked a long-time Westport friend her opinion of Colonial, she said, “‘The best pharmacy in the world.’”
No one who has walked in Colonial’s front door would disagree. So thank you, Russ and all your staff. You are true Unsung Heroes.
Here’s to many more years of helping whatever ails all of us. You never turn a deaf ear.
Left or right.
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