Aquarion’s Version Of Great News

Aquarion — the elegantly named local water company — recently sent a notice to customers.

“We are pleased to inform you…” it began.

Sweet! What was coming? News of a rate decrease?

Yeah, and I can walk to the planet Zork.

The wonderful news was that Aquarion is moving from quarterly to monthly billing!

Aquarion Water company

Thankfully, customers “will no longer need to wait up to 12 weeks or more to see how much water you’re using, what it’s costing you and how well your conservation efforts are working.”

Of course! I know from chatter around town that one of Westporters’ biggest concerns is we just don’t know how much water we use, on a monthly basis.

But wait! There’s more!

“Monthly billing will make it possible to detect and repair water leaks more quickly and provides greater flexibility from a budgeting perspective.”

So thank you, Aquarion! This new billing plan is very, very helpful.

Though if you truly want to help, bill us weekly.

Better yet: every time we turn on the faucet. Then we’d really find those leaks!


10 responses to “Aquarion’s Version Of Great News

  1. Nancy Powers Conklin

    It used to be, that Bridgeport Hydraulic (name before Aquarion) billed quarterly because water was so cheap and we didn’t use that much! Now, when we are all programed to “save” water, the price goes up exponentially just because! They are doing us a big favor by billing monthly? We, the consumers, are all paying for this new monthly billing in the long run!!

  2. Jarret Liotta

    LOL … and I thought I was the sarcastic one!

  3. Michael Calise

    what a waste of time and money! The hidden agenda is a monthly rate increase which is easier to pull off1

  4. BTW: Aquarion is an Australian company. That’s right, they sold our public water supply to a foreign company. – Chris Woods

  5. Gee, maybe someone will write a Nest-like app so we know our water usage in real time. Then Aquarion will adopt ApplePay so we can square our account every night before we go to bed! Fabulous. When will innovation stop?

  6. I would normally be cynical about something like this, but recently I had a cracked water meter that was leaking – completely unbeknownst to me until I received a quarterly water bill that was 2x the normal amount. After paying $250 for the repair, I was JUST telling a friend about how silly quarterly billing is and that monthly billing would make far more sense and let consumers detect issues earlier.

  7. This is a bit of a crock. I am sure that the water company is going to send meter readers around monthly now at triple the cost of their previous meter program. I know they never did a winter reading at my house because the meter was under ice and snow in the driveway. So they will continue to guesstimate and in a month they will introduce their automatic on line payment program at the same time they jack up the rates.

  8. If anyone is interested in the history of Aquarion and the Saugatuck/Aspetuck reservoirs and Trout Brook Valley, I highly recommend, “Village of the Dammed” about how one person used political connections and eminent domain to take over the town of Valley Forge from its citizens (now at the bottom of the Saugatuck Reservoir) and acquire thousands of acres. – Chris Woods

  9. Yeah, I was so relieved to get that lipstick-on-a-pig letter. The fact that I don’t know how much water I’m using on a monthly basis has really been a hardship. On a possibly related note: there has been a persistent rumor for some time now that Aquarion has a connection to organized crime. Whether or not that’s true, it sure seems like a great business to be in; I’ve heard, but don’t know if it is factual, that we pay something like the highest rates in the nation. Or maybe that was for electricity… Anyway, that third lane idea on 95 is looking good – to accommodate all the people fleeing the state.

  10. Ernie Lorimer

    A first world problem. I’m in Birdland, and I’ll have beachfront property before city water or sewers come to us.

    This reminds me, though. People should read the fine print of their homeowners policy. Damage from broken pipes is usually covered, but there is often an exception if you are not in residence for a period of time. Mine is 3 days. But there is a further exception if you have turned your water off.