They’re not really announcing it — and it’s not automatic — but Cablevision is granting credit to customers who lost power during Hurricane Irene.
You have to call 203-847-6666, and provide “outage information.” Cablevision will determine eligibility.
In other storm-related news, there’s a November 3 deadline to apply for grant and loan opportunities from FEMA and the Small Business Administration. (NOTE: The SBA provides low-interest rates on federal disaster loans to homeowners and renters, as well as businesses.)
For details, call 860-621-FEMA; click here, or text m.fema.gov
I called, and Cablevision would not credit me: Even though cable was out, my power was out longer than my cable was, and I thus cannot prove I wasn’t getting cable (or when it came back on).
Just wanted to let you know that Cablevision is claiming that they are not culpable for loss of service if you couldn’t get cable due to a power outage. I don’t understand paying for something if you can’t use it. I don’t believe in ripping others off and certainly don’t believe in being ripped off. Cablevision has historically had a bad reputation and it’s berhvior like this that has earned them their bad press and lack of respect.
Your headline is both too generous, and based upon the responses I have heard from my clients and friends who have tried to get a refund, incorrect. Please amend it to read “Credit Cablevision NOT!”
Wrong. No credit.
Not true. I’d correct your article. Giving out bad infor. that makes people waste time = not good.
You can get credit. You can t get credit for loss of power if they had no power to provide you cable as well. Think of the bigger picture and not about yourself. If your cable is/was not working after you received power then you have a valid claim and will be credited. Cablevision is the on company that have been dedicated to the local communitties for over 20 yrs. They are doing something right.