Among the many things that separate Trader Joe’s from other grocery stores, its relentlessly upbeat, smilingly chatty and genuinely helpful employees are at the top of any list.
Billy Senia is one of the many Trader Joe’s folks whom Westporters love. Whether dishing out samples, checking out customers or answering questions, he’s always got a smile, a kind word and a joke.
Few people know that this is only one of his gigs. Billy is also a longtime, well respected and very talented video editor, advertising writer and director. He’s traveled the world, won countless awards, and worked with clients like Michael Jackson, MC Hammer and Aretha Franklin.
And he loves both jobs: creative and culinary.
Billy moved to Westport 26 years ago from Manhattan. He and his wife were paying $40,000 a year for their 2 young children to “finger paint in pretentious schools.”
He was already successful, making commercials and music videos. Working with top agencies like BBDO, McCann Erickson, Greg and J. Walter Thompson, he cut spots for clients like Bulova, Sears, Club Med and Disney.
Through relatives and colleagues, he heard that Westport was a magnet for creative people. They moved here, and he has not been disappointed.
But the advertising and video business evolved. Now everyone does everything — shooting, editing, graphics, sound. “It’s all solo,” he laments. “There’s no team.”
Billy is all about teamwork. So 4 years ago, he applied for a job at Trader Joe’s. He loved the company’s “spirit, positivism, food, giving back philosophy and focus on people.”
He thrives on making a customer’s day brighter, with a smile or quip (or extra sample). Working at the store — his main priority — gives him energy that feeds his creative side.
Not long ago, he joined forces with Dave Fiore. They’d worked together when Fiore was chief creative officer at Catapult in Westport. Their new company is called Massiv.
One of their first projects is “Union-Built Matters.” It’s a tribute to construction unions, and sounds an alarm against developers who cut corners by using cheaper labor.
Billy is a union man through and through. “My compassionate side is to help people,” he says. “This is not a sexy subject. But it’s very important.”
He and Dave are using social media, to get the word out that “union-built matters.”
Now it’s on to new projects.
And to serving up whatever samples Trader Joe’s offers today.