It’s easy to bitch and moan about Metro-North — slow trains, overcrowding, whatever — to fellow riders, family and friends. The Connecticut Commuter Rail Council feels your pain.
But the independent advocacy board wants hard data.
On Wednesday, the council sent an email to 4,900 Metro-North commuters, primarily Westporters and people from surrounding towns with Westport railroad parking permits (or languishing on the wait list).
The aim is to test the Connecticut Department of Transportation’s notion that because official complaints to Metro-North are down, service is hunky-dory.
The response was immediate. Commuters — perhaps sitting in slow trains, even those with spotty internet connections — clicked on and completed the brief survey.
It’s up through Sunday evening. If you haven’t yet completed it, click here to do so. It’s quick, easy (and confidential).
“Your input will help us do a better job on your behalf,” says CT Commuter Rail Council vice chair John Hartwell. “And hopefully result in a better commute for everyone.”