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Isaias: Lessons Learned

Next month (November 9, 6 p.m., online), the Westport Emergency Management Team will discuss its response to Tropical Isaias.

Meanwhile, a 15-page report on the storm and its aftermath has been posted on the town website.

It’s a fascinating document. From acknowledging the unique challenges of responding to a major weather event during a pandemic, to statistics on the thousands of phone calls and incident reports that poured in to first responders, and nuggets like the importance of hiring a retired Eversource engineer (and Westport resident) to lend expertise, the report is a blueprint for what went right during the August storm.

And what did not go so well.

Several days after Isaias, this was still the scene on Charcoal Hill Road. (Photo/Pat Blaufuss)

The document summarizes challenges, including staffing, technology, data and reporting, call dispatching, WiFi and charging stations.

It concludes with “Lessons Learned.” They include:

Cones — not signs — confounded drivers on Post Road West. (Photo/Leah Nash)

Among the specific recommendations:

Click here for the full Emergency Management Team Isaias after-action report.

(The Emergency Management Team meeting on November 9 will be livestreamed on www.westportct.gov, and broadcast on Optimum channel 79 and Frontier channel 6020. Members of the public may submit questions and comments to webmaster@westportct.gov with the subject line “Storm Isaias After-Action Meeting” before November 9. Relevant uestions and comments received during the public comment portion of the meeting will be read aloud.)

It took a while for utility crews to arrive in Westport. The post-Isaias report recommends better communication with utilities and technology companies. (Photo/Peter Nussbaum)

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