06880

One More Post-Storm Update: Get A Refund! Don’t Kill Yourself!

This afternoon, 1st Selectman Jim Marpe, the Department of Public Works and Westport’s Emergency Response Team provided this information. It Includes power outages (including Optimum TV), and safety and food tips.

Most roads are passable. But some may be detoured if crews are in the area clearing debris.

Currently 0.32 percent, or approximately 41, of Westport’s Eversource customers are without power. Those customers, and others with specific outage issues are being addressed as quickly as possible.

(Photo/Wendy Cusick)

Cable and internet service

If your power has been restored but your cable/internet access remains down, please contact your provider. Those providers rely upon electrical restoration or pole re-installation before their services can be addressed. Some fiber cables have been compromised. Town officials are also in contact with providers to encourage facilitation of those services.

Optimum (also known as Cablevision/Altice) says that teams have been deployed around the clock restoring services as quickly as possible. The percentage of customers in Connecticut without Optimum service due to the storm has fallen from more than 44% to less than 4% today.

Optimum offers these restoration tips:

If you lost power, restart your equipment using these steps:

If your service does not return after restarting, it is possible that:

To check on service status:

To report service issues:

To request a credit, click here: optimum.net/support/request-a-credit

Safety Information:

Homeowners are often seriously injured trying to do their own post-storm cleanup work.

Food safety reminders: 

Exit mobile version