Great minds think alike.
Alert “06880” reader Peter Bricken emailed: “Charlotte is a great person. She has worked at Balducci’s for 30 years. She is widowed and has no children. She is a cat lover, and remembers my now 30-year-old daughter as if it were yesterday.
“She drives down from Orange 3 days a week. Other employees have tremendous respect and love for her. When we chat, there are other customers always smiling. She is blessed with a temperament that could have placed her in ‘It’s a Wonderful Life” as an angel 😇.”
(Photo/Dallas Kersey)
Equally alert “06880” reader Dallas Kersey wrote just a couple of days later: “I was in Balducci’s today, and was checked out by a lady in her late 70s/early 80s. Her name tag says ‘Charle.’ She has been there packing groceries ever since I’ve been in town — over 25 years.
“She is pleasant, engages with customers and is THE BEST grocery packer I have ever encountered. She’s meticulous about fitting your purchases into a grocery bag.”
Everyone who has ever been in Balducci’s knows Charlotte. Today, everyone knows her as “06880”‘s Unsung Hero of the week!
(To nominate an Unsung Hero, email dwoog@optonline.net)
I’ve been meaning to nominate Charlie for quite some time. She is an absolute delight and her smile literally brightens the entire store!
Charlie is the best!
A treasure!
She is definitely a cutie!
She is the best. I have enjoyed our many many chats over the years 💕
This is a fine example of exemplary customer experience!
Charlotte is a total sweetheart. She’s a great example of what terrific customer service is & makes shopping at Balducci’s even better!
She is just wonderful and my favorite Balduccieer.
Love her!
Charlotte is a real treasure. I’ve considered her a friend for years. She has always noticed when I’ve been away. Once when I was laid up with mobility issues, she welcomed me when I started getting around again. She would express excitement and comment on how much better I was/am walking and looking. I’m always concerned if I don’t see her. I hope if she ever needs help that we can all reach out…and help her. [And, btw, I love that Balducci’s doesn’t age discriminate. Of course she is superb at her job!🌸🌺🌹] Judyth Katz. THANK YOU for this post!
I always get in Charlotte’s line because and she makes my day. I love hearing about her cats. I do worry when I don’t see her for a while. She is also unbelievably strong. I can’t imagi Balducci’s without her !
Me too! I get in Charlotte’s line and when I do not see her, I ask if all is well with Charlotte. She always has a kind word. A very happy post indeed.
We still call it Hay Day & We still Love Charlotte!
I too will wait in a longer line if she’s in the house!
Some things in life are worth waiting for!
A remarkable & noteworthy choice!
BRAVO & THANKS!!!!!
Go Charlotte, You Rock….
Absolutely yes! Charlotte is a community treasure. I Look forward to seeing her and always go to her line, I think it is long because so many people enjoy catching up with her.
She represents community and great friendly customer service, making each customer feel special.
Before Balducci’s and HayDay, Charlotte worked at the Harborview Market in Black Rock when it was a grocery store. My grandmother always shopped there because they carried specialty foods for Scandinavians. Many Westporters now know the Harborview Market as a popular neighborhood breakfast and lunch spot. Charlotte was always pleasant and remembered her customers.
Charlie is always smiling, caring and interesting to chat with if there isn’t a line of customers. I’ve know Charlie since the Hay Days Market and she
Always got a smile to share. Last year I got tickets to the NY Botanical Gardens for her and a friend and she had such a wonderful time. It’s a gift to show appreciation of another person. Next time at our wonderful Balducci’s show your appreciation to this true Westport gem, Charlie.
Charlotte would like to thank all her loyal customers and friends for the many kind comments made. She is truly thrilled!