When Maxine Bleiweis was young, she says, “I was not a very successful library user.” She learned through hands-on experiences, not books. And she liked to talk.
If she were a kid today, she’d thrive at the Westport Library — an institution run by the now-grown Maxine Bleiweis. It’s a place filled with noise — of chatter, programs, and the hands-on learning, exploration and invention being done in the innovative MakerSpace, smack dab in the center of the place.
When Maxine was younger too — just starting out as a library director — she was influenced by Charlie Robinson. As head of the Baltimore County system, he believed that libraries did not have to follow a “business as usual” model. Rather than assuming libraries were arbiters of community taste — deciding unilaterally which books to purchase; decreeing that users must be silent everywhere — he said, essentially, “give ‘em what they want.” Even if “they” had no idea what it was.
In June, Bleiweis receives the Charlie Robinson Award. The Public Library Association honor goes to one innovative leader, risk taker or change agent each year.
“Having my name under his on that award is pretty amazing,” Bleiweis says.
It’s also fitting. For the past 17 years, she’s been a pretty amazing director of the Westport Library.
As she prepares to leave her post — she’s “retooling” (not “retiring”) as of July 1 — she spent time recently looking back on a career she’s embraced with a gusto that may once have seen out of place, back when librarians’ main job was to tell patrons “ssshhh…”
Her innovations — the basis of that Charlie Robinson Award — stem from her philosophy that a library should know what people need from it, even before those people know it themselves.
Everyone, she says, “has a need and a right to succeed at, and be validated by, this miraculous institution: the public library.”
To do that, she’s “taken herself out of” the building. That’s allowed her to reimagine what it could look like, unencumbered by preconceptions and conventions. It’s enabled her to advocate for, and introduce, not only the MakerSpace but advanced technology, TED Talks, wide-ranging programs and events that draw the community together. A true joy, she says, is “watching 8-year-olds and 80-year-olds exchange ideas and information.”
A library, according to Bleiweis, is no longer just a place to get reading material. Anyone can do that anywhere. It’s a place to “debate, discuss, discover.”
Among those most memorable debates: the night Westporter Phil Donahue showed a documentary he produced on the Iraq war. A fight nearly erupted, in the SRO crowd. Bleiweis — wedged against a wall — grew worried. Finally — “in his best talk show host voice” — Donahue defused tensions by saying, “I think this is the part of the program where we all hold songs and sing ‘Kumbaya.'”
An important discussion came soon after a disastrous, alcohol-fueled Staples Homecoming. The library provided a place — “outside of school,” Bleiweis notes — to share community concerns.
Teenagers feel welcome at the Westport Library.
As for discovery, Bleiweis recalls a panel of pioneering feminists. “They were wonderful, but at the end they looked at the audience and said, ‘We’ve done our job. What about you?'”
On the spot, a group formed. Out of that meeting came a grant proposal for a program in which college women would mentor high school girls. In turn, they would mentor middle school girls.
What ideas did not work? Bleiweis can’t think of any — because that’s not the way she measures success.
“We’re always in beta test mode, always in tryouts,” she explains. “The library doesn’t really lead. It just provides fertile ground for people to grow things. Inviting in people is more important than making sure all our i’s are dotted and our t’s are crossed.”
One of the Westport Library’s new robots. (Photo/Danny Ghitis for the Wall Street Journal)
But, the director notes, “the more this community realizes what a library can be, the more we’re struggling with a building that was not built to facilitate that.” She is proud of the innovative role the Westport Library has played, but knows it will be increasingly difficult to continue, given the constraints of the present building.
In every institution’s life, Bleiweis says, there are junctures where decisions will be made by the person who will be there to see them through. The Westport Library, she believes, is at one of those points.
She’s put forth her vision of what the facility should look like, and how it should function. But many more decisions must be made. And — based on the demographics of her staff — many hiring decisions lie ahead.
Those are part of the reasons behind her decision to step down now. Her personal life plays a role too. Bleiweis’ mother is 98; at the same time, Bleiweis is a new grandmother. “I need a bit of flexibility in my life,” she says.
As handsome as the Westport Library is, it was not built for 21st-century technology — or the needs of 21st-century users.
Asked what she would say to her successor, Bleiweis offers: “You’re absolutely blessed with the most vibrant, thinking community anywhere. Listen hard; the answers are within the conversations you’ll hear.”
In the 4 months before she leaves, there is still plenty of work to do — and energy to harness.
Plus, of course, there’s that Charlie Robinson Award to pick up. It’s presented at the American Library Association’s annual conference, in San Francisco. That’s the last week in June — which happens to be Maxine Bleiweis’ final week as director of the Westport Library.
Talk about a storybook ending!